Describe current state, desired state and the size of the gap.
25 minutes · self-paced
What is the difference between a problem and a gap?
Express both states in observable behaviour and, where possible, in numbers.
Rarely is everyone equally bad. Find who, when and where — then target only that segment.
Most gaps need a mix: job aid + short practice + manager reinforcement + a process fix.
Which segment of learners do organisations usually forget?
Write the current/desired/gap statement for your project problem.
Add the gap analysis section to Project 3.
Ten assistants for this lesson
Instructional design questions only
